Faq
Yes, we are open on Saturdays and our prices are the same from Monday to Saturday
Normally, we prefer not to open on Sundays, to allow our workers to have a day off to spend with their family including us. The second reason would be the penalty rates that we need to pay our staff on Sundays, which will dramatically increase the customer’s investment. However, if need be and the customer is happy to spend more and insists on having this home organisation done on Sunday, we can organise that with ease.
Unfortunately, we have NO idea. This is the reason we offer a 30 min free consultation by phone. In this time frame, we go through all what is required by the customers (photos of the property could be helpful), we discuss a plan of action according to their preference, need, availability and budget.

Only the 30 min phone free consultation could help us give you an estimate of the resources, timings, duration, efforts and decisions required to do your house organisation.
We have mainly female home organisers. If need be, to move heavy furniture, or to clean, we have the possibility to bring males as well.
My wife or a supervisor with the help of a team, will declutter and organise your home.
Yes, we are fully insured and the owners will be personally responsible for any incident or damage caused by anyone in our organisers or cleaners or workers.
We are based in 151 City Rd, Southbank Vic 3006
We can travel easily 20km far from the city for any kind of organisation job. For bigger jobs which require bigger teams, we can travel further.
Yes, we do full home decluttering and house organisation. We can also do your full house cleaning thanks to our partner cleaners from Clean house Melbourne

Yes, we can do partial house decluttering. It’s up to you to decide where and what areas to declutter. We are here to help you with whatever you need.
Yes, we do shed decluttering. If need be, we are able to bring male workers to help us with heavy items and cleaning.
Of course, we can declutter your room and we usually can do it in just one day
Of course, we can declutter your kitchen and generally we can do it in just one day

Of course, we can declutter your baby room and we can do it in just one day
Of course, we can declutter your library and we can possibly do it in just one day
Of course, we can declutter your kitchen and we might be able do it in just one day
Of course, we can declutter your kitchen and we might be able do it in just one day
Yes, we can include your window cleaning in your home organisation with the help of our expert window cleaners from Clean house Melbourne. They can even organise your outside window cleaning up to 4 floors
Yes, after your home organisation, we can organise your home clean with the help of the expert cleaners from Clean house Melbourne
It’s up to you. Once our home organisers are finished with sorting, they can organise your cleaning. You just have to ask.

As fast you require it to be. We are able to bring big teams and your priorities are our duties. Generally, it takes a week or more according to the size and the magnitude of the organisation. However, if you prefer, especially on Saturdays, we can do most of the small home organisations in just one day.
I have a very easy answer: I’m a very good listener and I give people what they hire me to do, with care, at the best price and with the best customer service they will ever have anywhere in the world.
Yes, we do house cleaning with the help of expert cleaners from Clean house Melbourne
It could you take a day or a week or weeks depending on:

  • The degree of decluttering needed
  • How involved you could be
  • How fast we can declutter your home
  • How attached you are to your personal belongings
  • The level of cleaning required after the decluttering service
  • Your availability to assist us with the decluttering process
  • Saturdays are our best days because we are able to bring bigger team
It could you take a day or a week or weeks depending on:

  • The degree of decluttering needed
  • How involved you could be
  • How fast we can declutter your home with or without help
  • How attached you are to your personal belongings
  • The level of cleaning required after the decluttering service
  • Your availability to assist us with the decluttering process
  • Saturdays are our best days because we are able to bring bigger team
  • The space available to re-organise
  • Your property’s size, location, number of stories, cleanliness, clutter
  • Your cooperation
  • Your precise instruction and preference
  • Your determination and commitment to get it done properly
That’s a very good question, I wish all my home organisation client ask me. It’s very easy:

  • Declutter your home before we come
  • Be less attached to your belongings
  • Be objective
  • Write a priority list of what you want
  • Help us and be involved in the decluttering process
  • Have some boxes and containers handy
  • Ask us to engage out expert cleaning partners from day one
  • Have faith in us and follow our direction. We are there for you.
  • Start thinking about the benefit of decluttering your home. Here is one resource from Clean house Melbourne. Follow this link: https://cleanhousemelbourne.com.au/benefits-of-decluttering/
A week in advance would suffice. The earlier you calls us, the quicker we can do it for you on your chosen dates.
We have different packages to match your preference and budget. Have a look at our services in our website
The payment methods are: Paypal, Stripe, Credit cards and bank transfer
Yes, you can pay with credit cards. Any Australian credit card
We tend to prefer other payment methods. However, if that’s your preferred payment method, we can accept it.

We have had a few clients who we have served and at the end we have had to beg them to get paid. Some others, for their reasons, have never paid us. At you can imagine, this is not a good business when we have to pay our workers from our pockets because our customers didn’t pay us.
The other reasons are:

  • Once we commit to your home organisation, most of the time, a lot of workers are involved
  • Once you pay, you confirm your booking. The workers and us will NOT take any other commitment on that time frame because they will do yours.
  • In case the client cancels in less than 24hrs, the workers and us will have an income loss. We can’t afford that as we all have expenses and duties towards our families.
  • When you confirm your booking, a lot material is bought for the job
  • We pay our workers weekly and it guarantees the job to the workers and the workers to the job.
We prefer NOT. We have some incidents for people not showing up at the end of the job!
All these precautions are put in place only to protect our interests and to make sure we get paid for our services. NOTHING more. Once we have established trust between us, the payment will not be an issue between us.
Yes, we can. As soon as we receipt a confirmation of payment by email or a screenshot, we immediately issue a receipt with the details provided by the customer. We are fully registered for GST and we have an ABN.
Our Company trust is ALAMN PTY LTD and our ABN is: 72181815281

Absolutely yes. We are in this business to help people and not to judge them.
Sure, we can. We are there to help you. Obviously, we will need another decision maker who can show us what is important and to assist us in the decluttering process.
Yes, we can do it and we will work around him. However, when possible, we recommend that your father move out of his bed for half day to prevent him from breathing all the dust coming up from the decluttering process. We will start from his room first with all the team to minimise his discomfort and to allow him to go back to his room asap
Yes, we do. We are registered with NDIS and we help a lot of disables keep their homes free or clutter and as organised as it could be. We also combine it with their home cleaning.
Yes, we are registered with NDIS

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